I have no words to say my happiness, the gift was delivery on time, the pic megaflowers took is priceless, see the surprise face of my girlfriend. Im really satisfied. You should improve your call center, is really hard to contact you (when you can they dont speak english). Thanks so much and I'll be more than happy to use this company again. spasibo
When ordering flowers to a foreign country, it's always difficult to know who to trust. Especially if they are for a special Lady you are trying to impress. I have ordered 3 different arrangements from Megaflowers, and all 3 orders were completed nicely and in a timely manner. I highly recommend this company for your flower delivery needs.
Wondefull service im costumer around 12years all the time I send flowers for my fathers and mom they live far from main amazingofiice they delivered on time and last time on o7/10 they give to neybors and came back make shour they havet good job,exsellent service Thank you contini-ui the same way
Absolutely wonderful service ! I was looking for a rear flower and could not find it anywhere else. Megaflowers not only found it, but also joyfully arranged bouquet and delivered in time to my loved one. She was very happy! thank you. Cпасибо огромное!
Ordered flowers for my mom back home. She lives in a town far away from main office and I was doubting if Megaflowers can do it on time. They did! They delivered a nice bouquet! I ordered only 24 hours in advance if not less. Good job! Thank you
My request was successfully fulfilled, in the specified time, and for a very convenient price. Finally I found a reliable and with fair price website for sending my fiancee flowers from oversea. Thank you!
I had used Megaflowers twice before to send my wife flowers in Moscow with no problems, but Valentine's Day was a completely different experience. After paying extra for the arrangement because it was a Valentine's Day delivery, my wife never received a call on the 14th. I received an email at 00:25 15February Moscow time *falsely* claiming that my flowers had been delivered. My wife didn't receive a call until around 10:30 15February, and the flowers were not delivered until around 12:00 15February. When my wife asked why the flowers were a day late, the delivery guy had the audacity to tell her "please do not call and complain!" The Megaflowers website claims a "100% Refund Guarantee," but they have so far refused to answer the two emails I sent to firstname.lastname@example.org on 14/15February. My order was #24344.
Dear Mark,Thank you very much for Your review on our website. Please, accept our sincere apologies for the fact that we have worried You and Your wife.
We are sincerely sorry that we have upset You on a such wonderful day. Unfortunately, there was so big volume of orders on February 14, that we were unable to deliver all orders that day. That is why a small part of the orders was replaced next day, but of course, it does not justify us and it was just our problem!
We are fully admitting our guilt. We love and value each of our customers, and we are very upset when someone of them is disappointed or upset too...As a compensation, the company is ready to give You back the full amount of the order. An application for refund has been sent to Your e-mail address.
We hope so much that You will forgive us and be among our customers in the future. Please give us a chance to prove that we are able not only make the mistakes, but also correct them.
Best regards, Megaflowers
really awful for valentines day, they lost the order and already have 7 hours late but don't try to do anything to help solving that problem, even after many call to them
Thank you so much for your review on our website. You are absolutely right that the delivery time in your order was noted from 10 am to 12 pm. A courier could not deliver the order because Anastasia's number was not correct enough. As soon as we got correct number, the order was successfully delivered. Please, sorry once again that there was no any warning about exact time delivery on our website on Valentine's Day! We are taking care about our customers, that is why we are ready to return you 50% of the order sum.
Our company policy is full responsibility for our customers orders.